Resident Welfare

KURVE ensures a seamless start for every resident. From clear welcome materials to simple account setup, residents are supported from day one. With easy access to the KURVE web-app and flexible billing options, managing energy is hassle-free from the very beginning.

The KURVE Web-App

KURVE is the first-to-market digital pay-as-you-go solution, which works seamlessly across all internet-connected devices. The web-app provides real-time consumption data and clear benchmarking, helping residents manage their energy use on the go. With multiple payment methods available, from one-off to automatic top-ups, KURVE makes managing energy simple, flexible, and accessible for everyone.

Resident Onboarding

Your residents are in safe hands from the start. From day one, they will be provided with an introductory welcome leaflet and an in-depth welcome brochure, outlining key contact information, and use of the KURVE web-app. A welcome email is issued to residents, including easy instructions to activating their KURVE account. Upon first login they will also be taken through a step-by-step guide on where to find everything.
Resident Onboarding

Resident Support

Accessible on the go, residents can easily nominate an authorised contact to help manage their KURVE account.

Under your instruction, we can also switch homes between PAYG and credit billing modes to offer flexibility.

Backed by Insite Energy’s award-winning helpdesk, residents benefit from the longest opening hours in the industry, and priority services to those in vulnerable circumstances.